Privacy Policy
At Momocha, we take your privacy seriously. This page explains what information we collect, why we collect it, and how we keep it safe.
By using our website or making a reservation, you agree to this policy.
1. What Information We Collect
We only collect information that helps us serve you better. This includes:
- Your name, phone number, and email address (when you make a booking or contact us)
- The number of guests and any special requests for your reservation
- Basic browsing data like your device type and pages visited (collected automatically by our website)
- Any messages or feedback you send us through our contact form
We do not collect your payment card details directly; all online payments are handled by secure third-party platforms.
2. Why We Collect It
We use your information to:
- Confirm and manage your reservations
- Contact you about your booking or respond to your enquiries
- Improve our website and dining experience
- Send you updates about events or offers (only if you’ve opted in)
We will never sell your personal information to anyone.
3. How We Keep Your Data Safe
Your information is stored securely. We use trusted platforms and take reasonable steps to protect your data from unauthorised access.
Only our team members who need access to your booking details will be able to see them.
4. Third-Party Services
Our website uses a few trusted external services, including:
- Quandoo – for table reservations
- Uber Eats and DoorDash – for online ordering
- Google Maps – for directions
Each of these services has its own privacy policy. We recommend reading them if you’d like to understand how they handle your data.
5. Cookies
Our website uses cookies, small files stored on your device, to help the site run smoothly and understand how visitors use it. You can turn cookies off in your browser settings, though some parts of the site may not work as well without them.
6. Your Rights
You have the right to:
- Ask us what personal information we hold about you
- Request a correction if anything is wrong
- Ask us to delete your information (where legally possible)
- Opt out of marketing emails at any time
To exercise any of these rights, just get in touch with us at the contact details below.
Contact Us About Privacy
If you have any questions about this policy or how we handle your information, please reach out:
Email :
via our contact form at momocha.com.au/contact-us
Phone :
+61 2 7900 2091
Address :
48A The Boulevarde, Strathfield NSW 2135
Opening Hours :
Sun- Sat 11:00 AM – 11:55 PM
This policy may be updated from time to time. The latest version will always be on our website.
